Worldpay from FIS Extends Partnership with Chargebacks911 to Help Reduce Chargebacks for Merchants
- Worldpay from FIS is deepening its partnership with Chargebacks911 by introducing a broader range of Disputes Deflector products to merchants.
- Disputes Deflector will help Worldpay’s merchants reduce chargebacks, costs, and lower fraud.
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Chargebacks continue to be a big issue for merchants, with a recent survey finding 65 percent of merchants had reported an increase in chargeback fraud in 20221. FIS is proactively trying to ease the chargeback burden on merchants by launching an enhanced range of Disputes Deflector products.
Disputes Deflector is a set of five chargeback and dispute avoidance products accessible through one single integration. Worldpay’s flexible architecture connects merchants to best-in-class service providers, and through an open platform, they will be able to leverage consolidated post-transaction fraud management tools that are integration-friendly and supported by multiple APIs. This will allow merchants to access the best-in-class solutions that dramatically streamline chargeback and dispute inquiry management, while simultaneously gaining access to the next-generation of payment capabilities and technology which responds to the growth of eCommerce.
“Changes in consumer preferences and merchant practices have retailers, card issuers and networks moving away from the manual dispute management processes,” said
“We've been very impressed by Worldpay identifying merchants' need for automation in managing the increasing complexity of disputes,” said
Chargebacks911 is a global leader in chargeback management and safeguards over 2.4 billion online transactions every year, representing clients in 87 different countries2.
FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our employees are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in
Senior Vice President