Manage Your Business On the Go with iQ Now from FIS
Key facts
- New Worldpay from FIS mobile app, iQ Now enables merchants to monitor real-time business performance from their mobile devices.
- An all-in-one app solution for Apple and Android devices, iQ Now features at-a-glance reports, tap-and-snap dispute resolution, and a holistic view of key business performance metrics.
- iQ Now is one of Worldpay from FIS’s latest solutions that can help small merchant businesses manage their daily operations during the COVID-19 pandemic.
Available for Apple and Android devices, the Worldpay iQ Now app enables business owners to monitor performance on the go from their mobile devices. Unlike other apps in the market, iQ Now integrates data from banks and third-party financial institutions to provide SMBs a holistic view of key performance metrics about their business, from sales and cash flow to refund and dispute activity.
“We built iQ Now from the ground up with the needs of SMBs in mind,” said
iQ Now is designed to maximize ease-of-use and self-service, featuring simple biometric-based login, push notifications, and all-in-one functionality. At-a-glance graphs and reports provide merchants with real-time views of their business performance. Simple click-and-point functionality allows them to drill down on key metrics such as average sale size and store productivity.
Also unique to iQ Now are the app’s streamlined “tap-and-snap” workflows, which merchants can use to handle disputes and refunds on their own. Business owners can take photos of receipts and documentation with their device’s camera and submit within the app, removing the need to contact Worldpay’s dedicated disputes team.
The app also features a series of instructional how-to videos that empower merchants to troubleshoot and resolve common service issues without needing to contact customer support.
“iQ Now saves me time by allowing me to quickly access the data I need, such as the trending page and the ability to pull monthly statements in a few simple taps,” said
FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our more than 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in
View source version on businesswire.com: https://www.businesswire.com/news/home/20200519005004/en/
Senior Vice President
kim.snider@fisglobal.com
Source: